Your primary responsibility will be to onboard, educate, support and convert users onto the GetBusy platform. Drive adoption, increase stickiness and help customers understand the benefits of the GetBusy product.
Build and nurture trusted, consultative relationships with customers to proactively help them realise maximum value from the product and drive advocacy.
Skills, experience and character:
We have worked hard to curate the behaviours that are individual and important to us because they are intrinsically linked to our values. We are looking for a person who is:
Open with a natural exuberance, especially when talking to anyone about our product whilst-
Working together in ways that help us all win
Communicates in an open and accessible manner, effectively prioritises work both independently and as a team player, responds positively to requests, asks timely questions to clarify their understanding of what’s needed.
Showing a genuine belief in the potential of others
Demonstrates a ‘can do’ approach, transmits a grounded confidence in own ability, expresses positive things about people and the organisation that helps build a great workplace, balances listening with talking to build a clear sense of valuing others’ input and shared agendas.
Get Stuff Done
Staying motivated to deliver what matters: Builds a reputation for delivering as a team player, shows willingness to roll their sleeves up and get involved to get things done, keeps relevant people appropriately informed about progress, raises issues with the right people in a timely manner that could impact on achieving desired outcomes and offers and actions possible solutions.
Motivated to establish objectives
For their role and manages own workload effectively and with minimal supervision, responds constructively to new requirements and negotiates the priorities for action, takes steps to ensure sufficient resources are available to do the job effectively.
Striving to learn, grow and keep doing better. Shows an ability to learn from past experiences and errors to improve own performance, responds positively to feedback and acts on it quickly, spots and embraces opportunities to extend or update their skills to be more effective.
Giving others confidence that things will be OK. Demonstrates a clear understanding of their responsibilities, makes helpful contributions to help role/team functioning, shows enthusiasm and commitment for doing what’s needed, comes across as well informed in how they come across.