Job Overview

Primarily responsible for creating content that sells, educates and informs about the GetBusy product, features and its benefits, whilst motivating and inspiring action.

Responsibilities:

• To write, edit and publish/produce product, sales and support content across a wide variety of digital mediums.
• Produce informational content, videos, help guides and training materials that promotes learning and self-service education.
• Co-write scripts, speaking points and produce content for webinars and presentations.
• Create content for videos, gifs, case studies, websites, blogs, social media, advertising, email campaigns, e-books, whitepapers and podcasts.
• Identify, update and improve outdated material.
• Learn technical concepts quickly in order to distill and break down complex concepts for customers and apply them to real use cases.
• Collaborate with Customer, Marketing and Product Teams.
• Work within brand guidelines and in line with wider marketing messaging to ensure consistency.

Skills, experience and character:

• 2 years minimum experience of creating high-quality product-related, educational and/or branded content and copy, and recording and editing videos.
• A degree qualification or equivalent is preferred - one of the following areas would be beneficial: journalism, communications, creative, or business.
• Any experience of SaaS and/or a passion for technology would be advantageous.
• Proficiency creating content in PowerPoint and Adobe Creative Suite.
• Familiarity with screen capture and video editing software such as Camtasia, Final Cut Pro, Vidyard or similar.
• Good, creative and confident writer, with strong grammatical and spelling accuracy.
• A great eye for detail, methodical and highly organised.
• Proactive and resourceful.
• Able to coordinate multiple projects at same time.
• Able to work and be flexible in a fast-paced environment.
• Like to learn and improve own skills.

Behaviours

We have worked hard to curate the behaviours that are individual and important to us because they are intrinsically linked to our values. We are looking for a person who is:

Open with a natural exuberance, especially when talking to anyone about our product whilst-

Striving to learn, grow and keep doing better - Shows an ability to learn from past experiences and errors to improve own performance, responds positively to feedback and acts on it quickly, spots and embraces opportunities to extend or update their skills to be more effective.

Engage Engage - Working together in ways that help us all win - Communicates in an open and accessible manner, effectively prioritises work both independently and as a team player, responds positively to requests, asks timely questions to clarify their understanding of what’s needed. Showing a genuine belief in the potential of others: Demonstrates a ‘can do’ approach, transmits a grounded confidence in own ability, expresses positive things about people and the organisation that helps build a great workplace, balances listening with talking to build a clear sense of valuing others’ input and shared agendas

Create Focus – Critically evaluating to find the best way to go: Steps back regularly to evaluate their thinking, clear on how their role impacts on others and integrates this successfully into their approach, quickly identifies who to ask or where to find relevant information to aid decision making when unsure. Giving others confidence that things will be ok: Demonstrates a clear understanding of their responsibilities, makes helpful contributions to help role/team functioning, shows enthusiasm and commitment for doing what’s needed, comes across as well informed in how they come across

Get Stuff Done – Keeping on top of how things are going: Motivated to establish objectives for their role and manages own workload effectively and with minimal supervision, responds constructively to new requirements and negotiates the priorities for action, takes steps to ensure sufficient resources are available to do the job effectively. Staying motivated to deliver what matters: Builds a reputation for delivering as a team player, shows willingness to roll their sleeves up and get involved to get things done, keeps relevant people appropriately informed about progress, raises issues with the right people in a timely manner that could impact on achieving desired outcomes and offers and actions possible solutions

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