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Commonly asked questions

What are my payment options?

You only need curiosity to get going on our free Team Start plan. But when you upgrade to the Team Grow plan you’ll need a credit or debit card. We accept Visa, Mastercard or American Express.

Do I only pay for what I use?

Yes. You pay for every live user in your team that isn’t on the free Team Start plan. If they close their account, or you remove them from your team, you stop paying for them. No sneakiness here.

Do I need a credit card to get started?

Nope. You can try GetBusy for free without entering your credit card details.

Are my payment details secure?

We take security very seriously. We use Stripe to process your payment. It’s certified to PCI Service Provider Level 1, which is the most stringent level of certification available in the payments industry.

What if I don’t like it?

You can cancel your subscription any time and we won’t bill you again. But life for us will never be the same without you.

Is GetBusy GDPR compliant?

Yes it is! GetBusy is also a significant security upgrade from email, which these days is an almost unacceptable way of sending sensitive data online. GetBusy secures your data so you can confidently transfer messages and files with highly sensitive information (bank statements, accounts).

How do I contact customer service?

We're happy to answer any questions! Simply shoot an email to

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