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Terms Of Service

Terms of Service

Last updated August 2018.
Privacy UKPrivacy AUS & UKPrivacy USATerms Of ServiceNames & Addresses

CLICKING “I AGREE” CONFIRMS YOUR INTENT TO BE BOUND BY THESE TERMS OF USE (referred to as “this Agreement”). As used in this Agreement, “you” and “your” refers to the individual and/or entity registering to use the GetBusy online service (the “Service”) provided by GetBusy UK Limited (“GetBusy” or “us”) and its licensors and other suppliers (collectively, “providers”).

IF YOU DO NOT WISH TO AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO THE REPRESENTATIONS AND WARRANTIES BELOW, DO NOT COMPLETE THE REGISTRATION PROCESS AND DO NOT USE THE SERVICE.

1. LICENSE GRANT

(a) GetBusy grants you a limited, non-exclusive license to use the Service (the “License”) in accordance with the relevant service plan, which may set forth different use rights for different categories of accounts (for example, data-repository owners, administrators, regular users, etc.).

(b) The License grant is expressly conditioned on (A) your agreement to be bound by this Agreement, (B) your payment of any required subscription fee, if you have subscribed to a paid service, and (C) your compliance with this Agreement and the terms and conditions of the relevant service plan.

(c) Your License to use the Service is not transferable; you may not attempt or agree to transfer it to anyone else. Any purported transfer will be void.

(d) The License does includes a background-rights license under any patent, copyright, trade secret, or trademark right of GetBusy to the extent necessary for use of the Service, and only to that extent.

2. YOUR REPRESENTATIONS

(a) If you are an individual, you represent and warrant that you are 18 years old or older.

(b) If you are entering into this Agreement on behalf of a corporation, partnership, or other organization having its own legal existence, you represent and warrant, on its behalf, that the organization (A) has been duly formed, (B) is in good standing in all jurisdictions where it is required to be so, and (C) has all necessary legal authority and power to enter into this Agreement.

(c) You certify that all registration information you have provided to us is complete and accurate in all material respects. If we ever have grounds to suspect otherwise, we may at our discretion suspend your access to the Service until the issue is cleared up.

3. PAYMENTS

(a) If any amount due under the applicable service plan or otherwise under this Agreement is not paid per the agreed upon terms, GetBusy may suspend or terminate the Service, including permanently deleting stored information (after the applicable grace period stated in the service plan, if any).

(b) We reserve the right to bill the GetBusy data repository owner for any applicable taxes or similar charges imposed by competent authority in respect of the Service (excluding, for the avoidance of doubt, any taxes on GetBusy’s net income).

4. CONTENT; SECURITY

(a) GetBusy will not claim ownership of your information that you provide to the Service.

(b) All content and other intellectual property made available to you by GetBusy (other than your own) is the property of GetBusy or its providers; you may not claim ownership of any of it.

(c) As between you and GetBusy, you are solely responsible for the content of any information you send to, or store on, the Service. You will defend and indemnify GetBusy and its officers, directors, and employees from any third-party claim of any nature concerning such content.

(d) All information of a subscriber business is owned by the business and not by the individual who signs up on behalf of the business.

(e) GetBusy may in its discretion remove or block access to any content you upload to the Service in violation of the prohibited-content provisions of this Agreement. GetBusy does not undertake to police uploaded content.

(f) GetBusy will endeavor to keep its Web site up to date with respect to specific features of the Service, but you acknowledge that the information may not always be up to date.

(g) You agree that GetBusy may collect, store, use, compile, modify, translate, and/or disclose information you provide to GetBusy as stated in the GetBusy Privacy Policy or as required by law. IF: GetBusy receives a subpoena, search warrant, or other official request for information you have provided; THEN: GetBusy will (i) endeavor to promptly report the demand to you, subject to any applicable legal restrictions on such reporting; and (ii) provide reasonable cooperation with any efforts you might make, at your request and expense, to limit the disclosure and/or to obtain legal protection for the information to be disclosed.

(h) You agree to notify GetBusy promptly if you suspect that someone else has obtained access to your user ID or password, or that a breach of security at the Service has occurred, is about to occur, or is being planned.

(i) Except as stated in this Agreement or in the GetBusy Privacy Policy, it is your responsibility, not GetBusy’s, to protect your password and any legal rights you may have in information you provide to the Service.

(j) We will make reasonable efforts to help you reset a lost password, but we are not responsible for any harm you may suffer if we are unable to do so and as a result you cannot access your stored information.

(k) GetBusy reserves the right to suspend an individual’s access to a business account if requested by an officer or comparable official of the business.

5. RESTRICTION

(a) Wherever this Agreement prohibits or restricts you from doing something, you are also prohibited or restricted from attempting to do it and from inducing, soliciting, permitting, or knowingly assisting anyone else to do so, whether for your benefit or otherwise.

(b) You may not resell access to the Service to anyone else except to the extent, if any, permitted by the applicable service plan.

(c) You may not let someone else access or use the Service under your user name.

(d) You may not disassemble, decompile, or otherwise reverse-engineer the Service or the software used to provide it.

(e) You may not make or distribute copies of, or create derivative works based on, any content provided via the Service, other than your own content or as expressly authorized in writing by GetBusy or other owner of the content.

(f) Without limiting your other obligations under this Agreement, you may not use the Service in an unreasonable manner. For purposes of illustration, an agreed, non-exhaustive list of actions that are conclusively deemed to be unreasonable is set forth below:

i. interfering with others’ use of the Service.

ii. accessing anyone else’s information stored on the Service without proper authorization.

iii. using someone else’s user name and password to access the Service.

iv. probing or attempting to breach the security measures of the Service or any network associated with it.

v. seeking to trace any information about, or owned by, any other user of the Service, including but not limited to personal identifying information and financial information.

vi. taking any action that unreasonably burdens the Service, any network associated with it, or any other network associated with GetBusy. This may include, for example (but not as a limitation), bandwidth usage that GetBusy judges to be excessive.

vii. engaging in “spoofing,” for example, disguising the origin of any transmission you send to GetBusy via the Service or any network associated with it.

viii. using a bot, screen scraper, Web crawler, or any other method to access the Service or any content stored at the Service, other than the user interface provided by GetBusy.

ix. impersonating anyone else in connection with the Service.

x. pretending to represent another individual or entity in connection with the Service.

xi. infringing someone else’s copyright, trademark, trade secret, or other intellectual property right in connection with your use of the Service.

xii. exporting or re-exporting goods or technical data in violation of law.

xiii. using the Service to transmit or store any of the following:

1. viruses, Trojan horses, bots, crawlers, keystroke recorders, or other malware of any kind;

2. information owned by someone else without their permission;

3. information used or intended to be used in any unlawful manner, in connection with any unlawful purpose, or in any manner that could expose GetBusy to a risk of liability;

4. information that violates any other acceptable-usage policy that GetBusy may publish from time to time (we will give you notice if we do so).

6. WARRANTY DISCLAIMER

(a) GETBUSY DISCLAIMS, FOR ITSELF AND ITS SUPPLIERS, all representations, warranties, duties, and conditions not expressly stated in this Agreement (or in a document expressly incorporated by reference herein). This disclaimer includes, for example, any implied warranties (as opposed to express warranties stated in this Agreement) of: (A) merchantability; (B) fitness for a particular purpose; (C) quiet enjoyment; (D) title; (E) noninfringement.

7. LIMITATIONS OF LIABILITY

(a) Except as provided by law, or otherwise agreed in writing, NEITHER PARTY WILL BE LIABLE FOR, AND EACH PARTY AGREES NOT TO SEEK, consequential, indirect, special, punitive, exemplary, or similar damages arising out of breach of this Agreement, whether in contract, tort, or otherwise, and even if the liable party has been advised of the possibility of such damages.

(b) Except as provided by law, or otherwise agreed in writing, EACH PARTY’S AGGREGATE LIABILITY arising out of breach of this Agreement SHALL NOT EXCEED, and in respect thereof the other party agrees not to seek damages from the liable party, in excess of the amount paid or owed by you for use of the Service in the preceding 12 months.

(c) The remedy limitations of this section 7 are subject to the following exceptions (and to any other exceptions that may be required by law for the limitations to be enforceable): (A) injury (including death) to person or tangible property proximately resulting from breach of this Agreement; (B) indemnity- and claim-defense obligations under this Agreement if any; and (C) infringement of the other party’s intellectual-property rights, damages for which will be governed by law. For the avoidance of doubt, for purposes of this clause, “intellectual-property rights” includes, by way of example and not limitation, rights in confidential information.

(d) The parties specifically agree, as part of their overall agreed allocation of risk, that each remedy limitation of this Agreement is to be enforced: (A) to the maximum extent permitted by applicable law; (B) independently of any other applicable remedy limitation, even if a particular remedy is held to have failed of its essential purpose; and (C) independently of any warranty-disclaimer provisions of this Agreement.

(e) Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of certain liabilities. In those jurisdictions, some of the above disclaimers and limitations might not apply to you.

8. MENDMENTS & MODIFICATIONS

(a) GetBusy reserves the right to modify the Service; to offer new service plans and discontinue existing ones; and to modify its pricing. We will not discontinue your access to a service plan during your then-current paid subscription, however, unless, at our sole discretion, we upgrade you to a higher-level service plan for the remainder of the subscription period at no extra charge.

(b) This Agreement will govern any new features or enhancements to the Service that we may release from time to time (in our sole discretion) unless we elect to release them under a separate agreement.

(c) GetBusy may amend this Agreement from time to time. If we do, we will give you at least five (5) business days’ advance notice. If you do not wish to agree to an amendment to this Agreement, YOUR SOLE REMEDY IS TO CANCEL YOUR LICENSE, in which case we will refund the unused pro-rata portion of your paid fee for an annual subscription but not for any shorter subscription period. If you continue to use the Service after the end of the advance-notice period, the amended Agreement will control. Without your express written agreement, though, an amendment by GetBusy will not retroactively eliminate or modify (i) any claim of breach of this Agreement that you made before the effective date of the amendment, nor (ii) any right under this Agreement that either party has already exercised; nor (iii) the provisions of section 9 below, concerning breach and dispute resolution.

9. BREACH; DISPUTES

(a) If you breach this Agreement, GetBusy reserves the right to suspend and/or terminate your License to use the Service by notice to you. By way of example and not of limitation, pursuant to the safe-harbor provisions of the Digital Millennium Copyright Act (DMCA), if we conclude that you have repeatedly infringed the intellectual property rights (for example, copyrights, trademarks, patents, rights in confidential information) of GetBusy or its providers, or that you are inducing, permitting, or knowingly assisting others to do so, we have the right to terminate your License to use the Service.

(b) GetBusy is not responsible for any loss or damage you may incur that arises from your violation of this Agreement.

(c) All disputes arising out of or relating to this Agreement, or its interpretation, validity, or enforcement, are to be decided in accordance with the laws of the United States of America and the State of Texas that would be applied, by the courts having jurisdiction Texas, to contracts made and performed entirely there by residents thereof.

(d) All disputes or claims arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims) shall be governed by English law and the parties agree that the English courts shall have exclusive jurisdiction to settle any such dispute or claim.

(e) Any claim under this Agreement, in any forum, must be commenced within one year after accrual of the claim.

(f) In any dispute, at either party’s request the parties will jointly consult an experienced, knowledgeable, neutral individual, informally and in confidence, for non-binding advice as to what would constitute a responsible resolution of the dispute.

10. OTHER PROVISIONS

(a) You agree to notify GetBusy promptly if your email address or other contact information has changed.

(b) We may give any notice under this Agreement (i) by making it available on our Web site and displaying a suitable advisory on the site while you are accessing it, or (ii) sending you an email to the address you have listed in our records. All other notices required or permitted by this Agreement: (i) must be in writing; (ii) must be marked for the attention of a specific individual or position; and (iii) are effective when received or refused by that individual or position as shown for example by delivery- service confirmation or an email “delivered” or “read” confirmation message.

(c) If a court or other authority issues a ruling or order, or a legislative or administrative body enacts a statute, regulation, or interpretation, and GetBusy concludes that an aspect of the Service or of this Agreement may be in conflict therewith, then GetBusy reserves the right to suspend or terminate all or any relevant aspect of the Service.

(d) This Agreement is the final, complete, exclusive, and binding statement of the terms and conditions governing your use of the Service. In entering into this Agreement, neither party is relying on any promises, warranties, or representations by the other party that are not stated in (or expressly incorporated by reference into) this Agreement.

(e) Other or additional terms and conditions may apply to specific portions or features of the Service; in case of a conflict between them and this Agreement, the former will control, but only as to your use of the relevant portion or feature.

(f) Your use of GetBusy’s desktop-client software is governed exclusively by the relevant end-user license agreement.

(g) If any provision of this Agreement is held to be invalid, void, unenforceable, or otherwise defective by a court or other tribunal of competent jurisdiction, then (i) all other provisions will remain enforceable, and (ii) such provision will be deemed modified to the minimum extent necessary to cure the defect.

(h) A waiver by either party of a particular condition, right, or obligation arising under this Agreement (A) is to be given effect only if it is expressly stated in a document signed by that party, and (B) is to be strictly construed.

11. USE OF THE GETBUSY APPLICATION PROGRAMMING INTERFACE (API)

(a) The terms and conditions in this section apply to use of the GetBusy application program interface (API), in designing, developing, and/or maintaining a computer program (“API Client Software”) that can create, read, update, and/or delete user content at the Service. The terms and conditions of this section also apply to any interaction by the API Client Software with the Service.

(b) In this section, the permissions granted to you, and the obligations imposed on you, are also granted to and imposed on any third party that develops or maintains API Client Software on your behalf. You are responsible for any failure by the third party to comply with your obligations under this Agreement as though you had been the one who failed to comply.

(c) As a condition of your right to use the API, you must ensure (i) that the API Client Software is subject to terms of use (or terms of service) and to a privacy policy; and (ii) that all users of the API Client Software are shown and given the opportunity to review those terms and that policy.

(d) Neither you nor the API Client Software may copy, store, transmit or otherwise distribute, display, perform, or otherwise make use of, any content or other intellectual property of any user of the Service without that user’s permission.

(e) All provisions of these Terms of Service apply to use of the API, by you and/or by any API Client Software, in the same manner as those provisions apply to use of the Service (mutatis mutandis, that is, any necessary changes having been made). This includes, by way of example and not of limitation, the provisions concerning content and security; restrictions; warranty disclaimer; and limitation of liability.

(f) As between you and GetBusy, you are 100% responsible for the API Client Software and for your business generally; you will defend and indemnify GetBusy from any third-party claim arising from any person’s use of the API Client Software and/or from your business generally. This includes, without limitation, any claim that you or the API Client Software failed to comply with applicable law.

(g) From time to time, in its discretion, GetBusy may limit the number of transactions that can be sent or received, and/or the rate of sending or receiving, via the GetBusy API.

(h) GetBusy has the right to monitor use of the API by any API Client Software. You will (i) not attempt to block, disguise, obscure, or otherwise interfere with any such monitoring, nor (ii) knowingly design any API Client Software to include the capability to do so, and (ii) promptly remove any such capability upon learning of its existence.

(i) If GetBusy uses the API Client Software for any form of testing, GetBusy will not be bound by any terms of use or terms of service associated with the API Client Software, for example in a click-wrap agreement or browse-wrap agreement; all such use by GetBusy is at your own risk.

(j) If you wish to use the GetBusy Service or any GetBusy software yourself (apart from designing, developing, and/or maintaining API Client Software), then you must sign up for the appropriate account or service plan.

(k) Without limiting the foregoing, you may not, and you agree to ensure that any API Client Software you cause to be produced will not, do any of the following:

i. imitate the “look and feel” of the Service

ii. circumvent or disable any restriction on use of or access to the Service

iii. create the potential for confusion about whether the API Client Software originated with or is sponsored or endorsed by GetBusy

l. If either you or any API Client Software fails to comply with the terms and conditions of this section [11], then GetBusy may in its discretion block access to the Service by the API Client Software; in addition, by written notice to you, GetBusy may in its discretion do one or more of the following: (i) require you to stop distributing that version of the API Client Software; and/or (ii) require you to distribute a patch, new release, or other update to the API Client Software to cure the noncompliance; and/or (iii) (i) revoke your right to use the GetBusy API. GetBusy’s taking one or more actions in accordance with the previous sentence will not waive or otherwise limit GetBusy’s other rights or remedies against you for the noncompliance.

Supplemental Terms for Data Processing

These Supplemental Terms address the data protection law changes introduced by the General Data Protection Regulation (EU) 2016/679 (“GDPR”) on 25 May 2018.

These Supplemental Terms apply to new customers and customers with whom we have an existing agreement in relation to the use of our products and services, which may include our Virtual Cabinet, SmartVault and/or GetBusy products (“Agreement”).

In these Supplemental Terms, all references to “we”, “our” or “us” are to the entity within the GetBusy group that has entered into the Agreement (GetBusy UK Limited, GetBusy Australia Pty Limited or GetBusy USA Corporation, as applicable).

You agree that these Supplemental Terms shall, with effect from 25 May 2018, be incorporated into and form part of the Agreement.

Your acceptance of these Supplemental Terms will be deemed by your continued use of the products and services that we provide to you pursuant to the Agreement.

1. INTERPRETATION

1.1 In these Supplemental Terms, unless the context otherwise requires, the following expressions have the following meanings:“Controller”, “Data Subject”, “Personal Data”, “Processor” and “Process” or “Processing” have the meaning set out in the Data Protection Legislation in the context of the Agreement;

“Customer Personal Data” means the Personal Data that we Process on your behalf pursuant to the Agreement; and

“Data Protection Legislation” means the Data Protection Act 1998, or, from the date it comes into effect in the UK, the GDPR (as applicable) and any other relevant laws relating to the protection of personal data and the privacy of individuals (all as amended, updated or re-enacted from time to time).

1.2 Unless otherwise specified, words in the singular shall include the plural and in the plural shall include the singular and a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time and shall include all subordinate legislation made from time to time under that statute or statutory provision.

2. DATA PROCESSING

2.1 It is agreed that you are a Controller and that we are a Processor acting on your behalf in respect of the Customer Personal Data.

2.2 You shall comply at all times with the Data Protection Legislation and shall notify us promptly in the event of any breach by you of your obligations under the Data Protection Legislation. You indemnify us against all costs, expenses, liabilities, losses, damages and judgments that we incur as a result of any failure by you to comply with the Data Protection Legislation.

2.3 You undertake to provide all necessary notices to and obtain all necessary consents from Data Subjects to enable the use of the Customer Personal Data in accordance with the Data Protection Legislation.

2.4 To the extent that we are Processing the Customer Personal Data, we shall:

2.4.1Process the Customer Personal Data only in accordance with your written instructions as set out in the Agreement or as otherwise agreed in writing between the parties;

2.4.2 implement appropriate technical and organisational measures in accordance with the Data Protection Legislation to protect the Customer Personal Data against a breach of security caused by unauthorised or unlawful processing and against accidental or unlawful destruction, loss, damage, alteration or unauthorised disclosure of or access to the Customer Personal Data;

2.4.3 ensure that any employees or other persons that we authorise to Process the Customer Personal Data are subject to appropriate obligations of confidentiality;

2.4.4 not engage any third party to carry out our Processing obligations under these Supplemental Terms without obtaining your prior written consent and, where such consent is given, procuring by way of a written contract that such third party will, at all times during the engagement, be subject to data processing obligations equivalent to those set out in this clause 2.4, save that you consent to our use of the categories of sub-processor set out in clause 2.8 below;

2.4.5 notify you, as soon as reasonably practicable, about any request or complaint received from a Data Subject of the Customer Personal Data (without responding to that request, unless you authorise us to do so);

2.4.6 assist you by technical and organisational measures, insofar as possible, for the fulfilment of your obligations in respect of any requests and complaints received from a Data Subject of the Customer Personal Data;

2.4.7 notify you without undue delay after becoming aware of a Personal Data breach in respect of the Customer Personal Data;

2.4.8 on your request, use all reasonable endeavours to assist you in ensuring compliance with your obligations under Articles 32 to 36 of the GDPR (and any equivalent national implementing legislation) in respect of the Customer Personal Data, taking into account the nature of the Processing and the information available to us;

2.4.9 on your request, make available the information necessary to demonstrate our compliance with this clause 2 and on reasonable advance notice in writing otherwise permit, and contribute to, audits that you (or your authorised representative) carry out with respect to the Customer Personal Data, provided that you shall (or shall ensure your authorised representatives shall):

i. comply strictly with the obligations of confidentiality set out in our Agreement;

ii. use reasonable endeavours to ensure that the conduct of any such audit does not unreasonably disrupt our normal business operations; and

iii. whilst carrying out any such audit, comply with any relevant IT and security terms and policies that we supply to you;

2.4.10 on termination or expiry of the Agreement, destroy or return (as you direct) the Customer Personal Data and delete all existing copies of such data except to the extent that we are required to keep or store such data by law.

2.5 You acknowledge and consent to us transferring the Customer Personal Data outside the European Economic Area for the purpose of the services that we provide to you under the Agreement, provided that any such transfer meets the relevant requirements under the Data Protection Act 2018 and Articles 44 - 50 of the General Data Protection Regulation. We will not otherwise transfer the Customer Personal Data outside of the European Economic Area without your prior written consent, unless required to do so by law.

2.6 You acknowledge that clause 2.4.1 shall not apply to the extent that we are required by law to Process the Customer Personal Data other than in accordance with your instructions.

2.7 For the purposes of clauses 2.4 - 2.7, details of the subject-matter and duration of the Processing, the nature and purpose of the Processing, the type of Personal Data and the categories of Data Subject relating to the Agreement are as follows:

Nature/purpose of the Processing
To enable us to supply our services to you pursuant to the Agreement (where such services form the subject matter of the Processing).

Duration of the Processing
The term of the Agreement

Type of Personal Data
All types of Customer Personal Data that you and your authorised users store on or otherwise transmit through our services.

Categories of Data Subject
-
Your employees and other individuals that you authorise to access our services pursuant to the Agreement.
- Any individuals whose Personal Data is included in the documents, messages, images or other content that you or your authorised users upload to or otherwise transmit through our services.

Sub-Processor categories
he following categories of service providers:
- hosting providers to store and process data you submit using our services;
- customer relationship management providers for customer communication, support, ideas portals and so on;
- plugin providers to enhance our products with additional functionality; and
- hardware and services providers to provide you with hardware and services to support your use of our products/services.

3. GOVERNING LAW

3.1 These Supplemental Terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by English law and the parties agree that the English courts shall have exclusive jurisdiction to settle any such dispute or claim.

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